Privacy Policy

 

1. Scope of the Policy
This policy applies to all personal information collected and processed through our online store. Decokento (hereinafter referred to as "I" or "we") provides outdoor products, including outdoor hammocks, outdoor furniture sets, outdoor bar chairs, outdoor hanging chairs, outdoor chairs, and outdoor storage. This policy governs how we handle data generated by your interactions with our website.

2. Information Collection Technical Means
We use Cookies and similar tracking technologies to collect information about your browsing behavior and device. These technical means allow us to recognize your browser, record your preferences, and ensure the basic functionality of the online store. The information collected may include your IP address, browser type, and pages visited within our site.

3. Information Use and Sharing
We use the collected information to process your inquiries and fulfill your orders. We do not sell your personal information. We only share data with service providers who assist us in operating our online store, such as logistics providers for delivery and payment processors. These entities are obligated to protect your information and may only use it to perform services on our behalf.

4. Data Storage and Cookies
By using our website, you acknowledge and authorize us to store Cookies on your device. We store data securely to ensure the continuity of your shopping experience. You have the right to manage your Cookie preferences through your browser settings; however, disabling certain Cookies may affect the functionality of the online store.

5. User Rights
We respect your control over your personal information. You have the right to:

• Access the personal data we hold about you.

• Request the correction or update of inaccurate or incomplete information.

• Request the deletion of your personal data, subject to legal retention requirements.

• Withdraw your consent for data processing at any time, where processing is based on consent.
  To exercise these rights, please contact us using the details provided below.

6. Legal Basis for Data Processing
Our data processing activities are conducted in accordance with the principles of the GDPR and relevant privacy regulations. The legal bases for processing your data include:

• Performance of Contract: We process your information to manage and deliver the outdoor products you have ordered and to provide the purchased services.

• Explicit Consent: We rely on your explicit consent for sending newsletters and conducting marketing activities.

• Compliance with Legal Obligations: We process data to comply with statutory requirements, including tax, accounting, and regulatory purposes.

• Legitimate Interests: We process information to improve user experience on our website and to monitor and prevent fraud to ensure a secure environment.

7. Information Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. This includes encryption and secure server environments. While we strive to protect your data, no method of transmission over the internet is completely secure.

8. Data Retention Period
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including the fulfillment of orders and compliance with legal, accounting, or reporting requirements. Once the retention period expires, your data will be securely deleted or anonymized.

9. Policy Updates
We may update this policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page. We encourage you to review this policy periodically.

10. Contact Information
If you have any questions or concerns regarding this policy or your data rights, please contact us:

Address: 222 WINDBROOKE LN, VIRGINIA BEACH, VA 23462-7270, US
Phone: +1 (347) 445-3781
Email: care@decokento.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)